Privacy Policy

Last Updated: 25 May 2026

This Privacy Policy explains how Mera Lunch Box collects, uses, stores, and protects information when using our mobile application.

1. Information We Collect

We may collect:

Name
Email Address
Mobile Number
Profile Information
Device Information
Usage Analytics
Location Information (including background location)
Subscription Information
Payment Information (processed securely)

2. Location Data Collection

Mera Lunch Box may collect location data to support delivery operations. For delivery personnel, location may continue updating while delivery tracking is active, including when:

App is minimized
App is in background
App is closed

Location is used only for:

Delivery tracking
Route management
Operational monitoring

Location data is not used for advertising.

3. How We Use Information

Create accounts
Provide app services
Process subscriptions
Track deliveries
Send notifications
Customer support
Improve app performance
Fraud prevention

4. Payments

Payments are processed securely through trusted third-party providers such as Razorpay. We do not store complete card information.

5. Data Sharing

We do not sell personal information. Information may be shared:

With service providers
Legal requirements
Security purposes

6. Data Security

We use reasonable technical and organizational measures to protect user information.

7. User Rights

Users may request:

Access
Correction
Deletion
Update of personal data

8. Children's Privacy

This application is not intended for children below the applicable legal age.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes become effective when published.

10. Contact Us

Email: info@meralunchbox.com